Shopping Experience

I went to get a new data card for my camera. I went to Best Buy. I've had good luck there before and helpful people. Yesterday I knew to insist that I try the card before leaving as some of the cards look right but don't work in my camera. Well.  They insisted it would work, and said I had to pay for it before I could try it.  That had happened in the past, too, but the card worked that time. This time it didn't and I had to stand in line a really long time to get my refund. They don't carry data cards there except for the hd type which my camera is too old to use. But I bought the camera there and think they should support products they've sold.
I went to Bed Bath and Beyond next to get diet root beer flavoring for my Soda Stream. They were out but they went online and ordered it, applying the coupon I hadn't taken with me, and assured me it would arrive with no postage:)
When we left, Larry said he liked going to Bed Bath and Beyond better than sporting goods stores. That is certainly my take, but I was surprised he feels that way, too!

Difficulty

I have not been able to connect to the internet since Thursday night.  I don't know what happened but Thursday evening it worked.  Friday morning it didn't.
Today I took my old wireless adapter to Best Buy.  I didn't have the receipt but basically I didn't want to buy the same one again.  The clerk showed me a couple of others that he said were better.  I picked a different brand and took it to customer service because the clerk said they might give me credit for the other.  I thought I bought it in April, but no receipt.
At customer service the lady scanned it and scanned my card and said I had gotten it at the end of March and gave me credit on the new one:)
Both people were nice and went out of their way to be helpful.  I wasn't expecting anything back because even though I had the box it came in, I hadn't kept the receipt and hadn't asked...they offered!
Some poor guy there had set off the security alarm on the Apples and the clerk was crawling under the counters right before he got to me.  He was calm, pleasant, no nervous breakdown in sight!
I got my usb adapter home and couldn't get it to work.  The tech support number popped up and the guy helped me...and this wasn't easy.  When I spelled my name and he spelled it back to me, I couldn't even tell if he got it right.  So considering the language difficulty, I appreciated his patience.  At one point I had to go find a magnifying glass to read a number he wanted.  I understand he was getting paid, but if he understood me as badly as I understood him, he has a very difficult job...and now I have connectivity again:)